SHIPPING INFORMATION
Flat Rate Shipping – Just $19.95!
Ship your entire order for just $19.95! No matter how much you order—even perishable items—your shipping cost remains the same. We ensure your order arrives in perfect condition, even upgrading the shipping service if needed for perishables. From coast to coast, we’ve got your shipping covered!
- Delivery Time: Flat Rate Shipping takes 2 to 7 business days, depending on your location.
- Perishable Items: Orders with perishable items may be held until the following Monday to ensure maximum freshness.
- Availability: Flat Rate Shipping is available for the contiguous U.S. only.
Need Faster Shipping?
Expedited shipping options are available for addresses in the contiguous U.S. at the following rates:
- Standard Shipping with Arrival Date: $29.95
- Two Business Day Shipping: $49.95
- One Business Day Shipping: $69.95
Please note: Not all expedited methods are available for all addresses.
Shipping Outside the Contiguous U.S.?
Additional surcharges apply to destinations outside the contiguous U.S.:
- Alaska and Hawaii: +$10
- Puerto Rico and Virgin Islands: +$5
- Guam: +$15
- APO/DPO/FPO Addresses: Free shipping (no perishables allowed)
Shipping to Canada?
We offer a flat rate of $45 for shipments to Canada (perishables and certain other items not allowed).
Shipping Times
We pride ourselves on how quickly we process orders. Most orders are processed and shipped within one to two business days, except during the period leading up to Christmas.
To protect the quality of your products, orders containing perishable products placed after 2pm ET on Wednesday may be held to ship the following Monday if your perishable order will not arrive by Saturday with your chosen delivery method. Please contact our Customer Care Office at support@tienda.com or 800-710-4304 if you would like to expedite your perishable order.
Shipping Regions
La Tienda ships to the United States, Canada, Guam and Puerto Rico. We also offer FREE SHIPPING to FPO/APO/DPO addresses via U.S. mail, perishables excluded. There are some items that can't be shipped internationally, either because of customs laws or because they are perishable.
We do not deliver to Europe or the UK. For UK deliveries, we recommend Brindisa.com, the premiere source for Spanish food in the UK (we are big fans of Brindisa, but we are not associated with them or responsible for any transactions you may have with them).
Shipping Rates & Fees
Our shipping fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include surcharges that may apply to some items.
Free or Discounted Shipping Promotions
We occasionally offer free or discounted shipping for select orders and/or products. These shipping promotions are valid only for orders shipping to the lower 48 U.S. states (excludes Alaska, Hawaii and Puerto Rico). Sorry, free shipping is not available to Canada. Free or discounted shipping may also not be available for orders containing perishable products. Shipping discounts or promotions cannot be combined with other offers and are not valid for previous purchases, wholesale orders or at our retail store and restaurant.
Saturday Delivery
Saturday Delivery service is available on our website on days when it is applicable.
Available Shipping Methods
Economy Shipping - 2-7 business days (depending on your location - we are shipping from Virginia)
Standard Shipping - 2-6 business days (depending on your location - we are shipping from Virginia)
Two Business Day Shipping - 2 business days
One Business Day Shipping - 1 business day
Questions?
We would love to hear from you! Call us at 800-710-4304 (Monday-Friday from 9am-8pm ET) or email support@tienda.com.