Quality Commitment

Our goal is for you to be completely happy with your purchase. We start by selecting the finest products from artisan producers in Spain. We store all our products under climate-controlled conditions in our warehouse to keep them fresh. And we pack your order with the utmost care in environmentally sensitive (recycled, recyclable and/or reusable) containers to arrive in pristine condition.

If you have a problem with any aspect of your order, we want to hear from you. We’ll do whatever it takes to make it right. To read more about our Returns Policy, click here.

As a family company, we stand behind our products - please let us know if there is anything we can do to improve our products or our service.

Contact our amazing Customer Care team at support@tienda.com or 800-710-4304, Monday-Friday from 9am-8pm ET. We will get back to you within one business day, usually a lot sooner.