SHIPPING INFORMATION

Shipping Times

We pride ourselves on how quickly we process orders. Most orders are processed and shipped within one to two business days, except during the period leading up to Christmas.

To protect the quality of your products, orders containing perishable products placed after 2pm ET on Wednesday may be held to ship the following Monday if your perishable order cannot be guaranteed to arrive by Saturday with your chosen delivery method. Please contact our Customer Care Office at support@tienda.com or 800-710-4304 if you would like to expedite your perishable order.

Shipping Regions

La Tienda ships to the United States, Canada, Guam and Puerto Rico. We also offer FREE SHIPPING to FPO/APO/DPO addresses via U.S. mail, perishables excluded. There are some items that can't be shipped internationally, either because of customs laws or because they are perishable. 

We do not deliver to Europe or the UK. For UK deliveries, we recommend Brindisa.com, the premiere source for Spanish food in the UK (we are big fans of Brindisa, but we are not associated with them or responsible for any transactions you may have with them).

Free or Discounted Shipping Promotions

We occasionally offer free or discounted shipping for select orders and/or products. These shipping promotions are valid only for orders shipping to the lower 48 U.S. states (excludes Alaska, Hawaii and Puerto Rico). Sorry, free shipping is not available to Canada. Free or discounted shipping may also not be available for orders containing perishable products. Shipping discounts or promotions cannot be combined with other offers and are not valid for previous purchases, wholesale orders or at our retail store and restaurant.

Saturday Delivery

Saturday Delivery service is available on our website on days when it is applicable.

Available Shipping Methods

Economy Shipping - 3-10 business days (depending on your location - we are shipping from Virginia)

Standard Shipping - 2-6 business days (depending on your location - we are shipping from Virginia)

Two Business Day Shipping - 2 business days

One Business Day Shipping - 1 business day

Questions?

We would love to hear from you! Call us at 800-710-4304 (Monday-Friday from 9am-8pm ET) or email support@tienda.com.

Shipping Rates & Fees

Our shipping fees cover the processing, handling, packing and delivery of your order. Delivery fees do not include surcharges that may apply to some items.

Shipping Rates for Contiguous 48 States

Order TotalEconomy Shipping
Arrives in 2-7 Business Days
Standard Shipping
(Economy Rate + $5.00)
Two Business Day Shipping
(Economy Rate + $16.00)
One Business Day Shipping
(Economy Rate + $50.00)
$0.00-$35.00$13.95$18.95$29.95$63.95
$35.01-$60.00$15.95$20.95$31.95$65.95
$60.01-$100.00$17.95$22.95$33.95$67.95
$100.01-$200.00$18.95$23.95$34.95$68.95
$200.01-$300.00Add 12% of merchandise totalAdd 12% of merchandise totalAdd 12% of merchandise totalAdd 12% of merchandise total
$300.01-$500.00Add 10% of merchandise totalAdd 10% of merchandise totalAdd 10% of merchandise totalAdd 10% of merchandise total
$500.01 and upAdd 9% of merchandise totalAdd 9% of merchandise totalAdd 9% of merchandise totalAdd 9% of merchandise total

Shipping Rates for Canada, Alaska, Hawaii and U.S. Territories

Two Business Day and One Business Day Shipping are not available for items shipped outside the contiguous 48 states, AK, HI and PR.

DestinationEconomy ShippingStandard Shipping Two Business Day ShippingOne Business Day Shipping
AlaskaAdd $10.00 per order to Economy RateAdd $10.00 per order to Standard RateAdd $10.00 per order to Two Business Day RateAdd $10.00 per order to One Business Day Rate
HawaiiAdd $10.00 per order to Economy RateAdd $10.00 per order to Standard RateAdd $10.00 per order to Two Business Day RateAdd $10.00 per order to One Business Day Rate
Puerto RicoAdd $5.00 per order to Economy RateAdd $5.00 per order to Standard RateAdd $5.00 per order to Two Business Day RateAdd $5.00 per order to One Business Day Rate
GuamAdd $15.00 per order to Economy RateNot availableNot availableNot available
Virgin IslandsAdd $5.00 per order to Economy RateNot availableNot availableNot available
APO/DPO/FPOFreeNot availableNot availableNot available
Canada$45.00 flat rateNot availableNot availableNot available